Definitions
Scope of Services
2.1Vebo Studio provides custom website design and front-end development services. The specific deliverables, timeline, and package tier applicable to the Client's Project shall be as agreed in the written proposal or brief accepted by both parties.
2.2Any work not explicitly described in the agreed proposal constitutes out-of-scope work. The Studio reserves the right to decline out-of-scope requests or to quote additional fees for their completion.
2.3The Studio does not provide ongoing maintenance, SEO management, content updates, or back-end development unless separately agreed in writing.
Payment Terms
3.1Deposit Requirement. A non-refundable deposit of fifty percent (50%) of the total Project fee is due before any work commences. The Studio shall not begin work until the deposit has been received in full.
3.2Final Payment. The remaining balance is due upon completion of the Project and prior to delivery of final Deliverables, source files, or deployment credentials. Final Deliverables shall not be transferred or published until payment is received in full.
3.3Currency & Method. All fees are quoted and payable in United States Dollars (USD). Accepted payment methods will be communicated by the Studio at the time of invoicing.
3.4Late Payment. If the final payment is not received within seven (7) calendar days of the Studio's payment request, the Studio reserves the right to suspend delivery, withhold Deliverables, or charge a late fee of five percent (5%) of the outstanding balance for each additional seven-day period of delay.
3.5Receipts. Upon receipt of payment, the Studio shall issue a written payment receipt. Vebo Studio operates as an individual freelance service provider and does not issue formal tax invoices.
Revision Policy
4.1Included Revisions. Each package tier includes a defined number of revision rounds as specified at the time of proposal. Revisions must be submitted in a single, consolidated list per round. Revisions submitted after round closure or piecemeal across multiple messages may be treated as a new round at the Studio's discretion.
4.2Definition of a Revision. A revision is defined as a modification to approved design elements, copy adjustments, or minor structural changes within the agreed scope. The following are not considered revisions and will be scoped and quoted separately:
- Changes to the fundamental concept, layout direction, or brand identity after approval.
- Addition of new pages, sections, or features not included in the original brief.
- Requests that require rebuilding previously approved work from scratch.
- Content rewrites beyond minor copy edits.
4.3Additional Revisions. Revision rounds beyond those included in the agreed package will be charged at a rate communicated by the Studio prior to proceeding.
Intellectual Property & Ownership
5.1Transfer of Ownership. Upon receipt of full payment, the Studio assigns to the Client all rights, title, and interest in the final Deliverables produced specifically for the Project. This assignment is conditional upon complete payment of all outstanding fees.
5.2Studio's Retained Rights. The Studio retains the right to display the completed Project in its portfolio, case studies, and marketing materials unless the Client requests otherwise in writing prior to project completion.
5.3Third-Party Assets. Any third-party assets incorporated into the Project, including but not limited to typefaces, stock photography, illustration libraries, or plugins, remain subject to their respective licences. The Client is solely responsible for ensuring appropriate licences are obtained for continued use of such assets.
5.4Pre-Payment Restriction. Prior to receipt of final payment, all Deliverables remain the exclusive property of Vebo Studio. The Client shall not publish, distribute, reproduce, or use the Deliverables in any form until full payment has been confirmed.
Client Obligations
6.1The Client agrees to provide all necessary materials, including text content, images, logos, brand guidelines, and access credentials, in a timely manner. Delays caused by the Client's failure to provide required materials shall not be attributed to the Studio and may result in revised project timelines.
6.2The Client warrants that all materials supplied are owned by, or licenced to, the Client, and do not infringe any third-party intellectual property rights. The Client shall indemnify the Studio against any claims arising from supplied materials.
6.3The Client is responsible for the review and approval of all Deliverables at each stage. Written approval at any stage shall be deemed acceptance of that stage's work.
Hosting & Deployment
7.1Hosting services are not included in any Vebo Studio package unless explicitly stated in the proposal. The Client is responsible for procuring, maintaining, and paying for their own hosting environment.
7.2Where the Studio assists with deployment, such assistance is provided as a courtesy and does not constitute ongoing technical support or server management. The Studio shall not be liable for any downtime, data loss, or technical issues attributable to the Client's hosting provider.
Cancellation & Termination
8.1Client Cancellation. The Client may cancel the Project at any time by providing written notice. In such event, the deposit is non-refundable. If work has progressed beyond the deposit-covered stage, the Studio will invoice for all work completed to date, calculated on a pro-rata basis, and this amount shall be payable within seven (7) days of the cancellation notice.
8.2Studio Cancellation. The Studio reserves the right to terminate this Agreement if the Client engages in abusive conduct, fails to make payments when due, or materially breaches the terms of this Agreement. In such cases, work completed to date will be invoiced and any deposit paid will be forfeited.
8.3Project Abandonment. If the Client fails to respond to communications for a period exceeding thirty (30) consecutive calendar days, the Studio may treat the Project as abandoned. Work completed to date will be invoiced, and the Studio shall have no further obligation to complete the Project.
Confidentiality
Both parties agree to keep confidential any proprietary, business-sensitive, or non-public information disclosed during the course of the engagement. This obligation does not apply to information that is publicly available, independently developed, or required to be disclosed by law. This clause survives the termination of this Agreement.
Limitation of Liability
10.1To the maximum extent permitted by applicable law, the Studio's total liability to the Client for any claim arising out of or in connection with this Agreement shall not exceed the total fees paid by the Client for the specific Project to which the claim relates.
10.2The Studio shall not be liable for any indirect, incidental, consequential, or special damages, including but not limited to loss of revenue, loss of business, or loss of data, even if the Studio has been advised of the possibility of such damages.
Warranties & Representations
11.1The Studio warrants that it has the right to provide the services described herein and that the Deliverables will be produced with reasonable skill and care.
11.2The Studio does not warrant that the website will achieve specific business outcomes, search engine rankings, or conversion rates. Results are dependent on factors outside the Studio's control, including the Client's content, marketing activity, and hosting performance.
Governing Law & Jurisdiction
This Agreement shall be governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes arising out of or in connection with this Agreement shall be subject to the exclusive jurisdiction of the courts of Dubai, UAE.
Entire Agreement
This Agreement, together with any written proposal or brief accepted by both parties, constitutes the entire agreement between the Studio and the Client with respect to the subject matter herein. It supersedes all prior discussions, representations, and agreements. Amendments to this Agreement must be made in writing and agreed by both parties.
Acknowledgement of Terms
By proceeding with payment of the deposit, the Client confirms that they have read, understood, and agree to be bound by these Terms of Service.